Strategic + Regulatory Advisers

Compliance Mystery Shopping

Is your compliance program working on the ground — or just on paper? Directpoint Advisory conducts independent, covert assessments to test how your frontline teams handle real compliance scenarios, from AML/CTF obligations to responsible gambling and broader licence conditions. You get clear, actionable reporting on what's working and what isn't.

Contact Us

10 Washington Ave
Malvern East, VIC 3145

AUSTRALIA

info@directpointadvisory.com.au
+61 414 619 769

Areas of Practice


Strategic Advisory

Regulation in gaming and other regulated industries doesn't stand still, and neither should your strategy. Directpoint Advisory works with leadership teams to develop practical strategies that account for regulatory complexity and market shifts. Whether you're expanding, restructuring, or responding to changing conditions, we bring hands-on sector experience to help you make sound decisions. We focus on strategies that are realistic, implementable, and aligned to your regulatory environment.


Regulatory Compliance and Risk Management

In highly regulated industries, non-compliance can result in significant financial and reputational damage. Directpoint Advisory ensures that your business is not just compliant but resilient. Our team specialises in understanding complex regulatory requirements and building risk management frameworks that provide clarity and control. We help management restore compliance and ensure your business is operating with integrity. Our independent approach gives boards and senior leaders the confidence that risks are identified early and managed effectively, safeguarding your organisation's future.


Compliance Mystery Shopping

Directpoint Advisory takes a technology-driven approach to compliance mystery shopping. Through our proprietary Directpoint Mystery Shop App, we manage the end-to-end process — from scheduling and conducting covert assessments to capturing real-time findings and delivering structured reporting. The app ensures consistency across assessments, whether we're testing AML/CTF controls, responsible gambling obligations, know-your-customer processes, or broader licence conditions. Clients receive clear, data-driven insights into frontline compliance performance, making it easy to identify trends, track improvement, and demonstrate assurance to boards and regulators.


“The greatest danger in times of turbulence is not the turbulence - it is to act with yesterday’s logic.”

– Peter Drucker

Get in Touch

Whether you need help strengthening your compliance framework, testing your frontline controls, or navigating regulatory change, Directpoint Advisory is here to help. Reach out to discuss how we can support your business with practical, hands-on advisory across gaming and other regulated industries.
Let’s start a conversation.